Service

Jointly to a scalable AI Roadmap

We support you with integration, operation and further development – so that your AI projects not only get off the ground, but also have a lasting impact.

Discover AI potential now

An overview of our services

Consulting & Project Planning

Together, we develop a scalable AI strategy – with clear goals, suitable use cases and a realistic roadmap.

Learn more

System integration & connectors

Hainzelman integrates seamlessly into your existing IT infrastructure – from ERP to email. This allows you to immediately utilise existing systems and data in your AI application.

Learn more

Custom Agent Development

We develop AI agents that are precisely tailored to your processes and technical requirements – for accurate, context-specific results.

Learn more

Training & Enablement

We empower your team – with practical training and targeted enablement for independent development.

Learn more

Operation, Monitoring & Updates

We take care of the operation and maintenance of your AI platform – securely, with high availability and always up to date.

Learn more

Data protection & compliance consulting

Legally compliant right from the start: we provide reliable, up-to-date support for GDPR, the EU AI Act and all relevant regulations.

Learn more

Our Process

Simple. Efficient. Effective.

This is how an idea becomes concrete relief – with a structured process tailored to your compan

Discover AI potential now

Analysis & immediate start

Where does AI help the most? Found, implemented, productive - within one day.

More relief

What works is being expanded. More AI assistants are taking on more tasks.

Integration & scaling

How does AI become a team player? It works with your systems and adapts to your processes - smoothly and unobtrusively.

Optimization

What makes good AI excellent? Learning from practice, continuous improvement - together with you.

Our promise

More output, less stress.

Our AI teams deliver measurable relief from day one. You gain time and increase efficiency - without additional staff.

up to 0%
Faster processes
up to0%
less manual tasks
<0h
immediately usable

Contact

Discover what AI can do for you.

Collin MüllerManaging Director
© 2025 Hainzelman GmbH

AI Data Protection & Compliance

We attach great importance to data sovereignty, ISO 27001-compliant processes, and compliance with the EU AI Act. This includes clear access rights, secure data storage in the EU or on-premises, and transparent auditability of all AI decisions. This enables us to build trust and security, especially in regulated industries.

Operation, Monitoring & Updates

Our team ensures that the platform runs stably, securely, and efficiently at all times—in the cloud or on-premises. Monitoring, support, and regular updates ensure that AI solutions are continuously improved and adapted to new requirements. Customers thus benefit from low-maintenance and future-proof operation.

Training & Enablement

We empower employees to use Hainzelman independently and adapt workflows—without in-depth technical knowledge. In practical training courses and workshops, we impart knowledge about AI, process automation, and best practices. This enables teams to become active designers of their AI solutions.

Custom Agent Development

In addition to standard apps, we develop customized AI agents tailored to our customers' individual processes and technical requirements. These custom agents can perform complex, industry-specific tasks and can be flexibly expanded. The result is a unique digital team that fits perfectly with the company.

Integration into customer systems & development of connectors

Hainzelman integrates seamlessly into existing IT landscapes—from ERP and CRM systems to industry-specific applications. Our experts develop connectors that make data available securely and in compliance with GDPR. This means that AI can be used as part of the company's IT infrastructure rather than as a standalone solution.

Consulting & project planning for the introduction of AI

We support companies right from the start in analyzing their processes and work with them to identify the areas with the greatest AI potential. Our experts develop a customized roadmap that takes technological, organizational, and regulatory requirements into account. This enables us to create a clear, measurable entry point into AI use—without risk and with rapid results.

Making knowledge usable

Your AI turns dusty mountains of documents into living knowledge. Employees simply ask for guidelines, processes or project details - AI finds and explains the relevant information from all your documents. Like an omniscient colleague who never goes on vacation.

Reports & evaluations

Data mountains become clear recommendations for action. AI evaluates your business data, creates management reports and identifies trends. Instead of rummaging through Excel, you can make well-founded decisions based on current analyses.

Helpdesk & Support

With the workflow engine, Hainzelman automates recurring support processes such as ticket routing, prioritisation and escalation, enabling requests to be processed more quickly.

The Expert Companion preserves the knowledge of experienced support staff and makes it available at any time as a digital colleague – ideal for first-level support and training new team members.
The Assistant (chat) provides customers and internal teams with immediate, accurate answers to frequently asked questions, while the Knowledge Explorer and Research Agent Team search through complex documentation or knowledge bases and present the information in an understandable way.

Distribution

Your AI sales assistants qualify leads, send personalized follow-ups and remind customers of expiring offers. They analyze customer histories and suggest next-best-actions. Your sales become more systematic and successful.

HR & Recruiting

AI searches applications according to your criteria, conducts initial interviews via chat, coordinates interview appointments and creates candidate profiles. Your HR team makes better decisions faster - and never misses out on top talent in the application mountain again.

Quotation processing

Your AI assistants analyze incoming requests, check feasibility, create cost calculations and prepare draft offers. What used to take hours, AI does in minutes - around the clock. Your sales staff can concentrate on the essentials: personal customer contact.