Digital employees are pre-configured AI roles that work inside your existing tools. They consolidate status, prepare key figures and answer recurring inquiries. For logistics, freight forwarding and the maritime economy. Fixed monthly price, cancel monthly.
Where it gets stuck
Shipment status, deadlines and exceptions spread across systems, emails and phone calls.
Compiling key figures for customers and management by hand every week.
"Where is my shipment?" The same questions, again and again, all day long.
Focus areas
In dispatch, a digital employee pulls together the current status: open shipments, critical deadlines, anomalies. From this it prepares a clear overview that your dispatch team sees at a glance in the morning, instead of clicking through several systems. Dispatching and decisions still rest with your people.
For reporting, a digital employee produces recurring reports and key figures for customers and management in your format, on time and traceable. Mountains of data become clear overviews, without anyone merging Excel lists on a Friday afternoon.
In customer service, a digital employee answers recurring inquiries, for example about shipment status, based on your systems and drafts suitable replies. It sorts things in advance and escalates to the right person when a human needs to decide. This keeps your team free for the tricky cases.
Matching roles
Creates status overviews and recurring reports in your format.
Documents processes traceably and assigns them correctly.
Pre-sorts inquiries, drafts replies, escalates to humans.
A morning in dispatch
Before the phone rings, the picture is ready: which shipments are critical, where deadlines are slipping, what takes priority today. Instead of working through three systems, dispatch sees the status at a glance and decides what runs first.
FAQ
No. The role prepares the overview and flags anomalies. Dispatching is done by your people.
Yes. The digital employees operate inside your existing systems, through standardized interfaces, with no separate software for your team.
On infrastructure within the EU, primarily in Germany. GDPR-compliant and designed to meet the requirements of the AI Act.
Yes. We work with logistics and port operations across Germany, with a focus on Northern Germany, especially in Hamburg and Schleswig-Holstein, for example in Pinneberg, Elmshorn, Norderstedt or Ahrensburg. Since digital employees run inside your existing tools, the collaboration is location-independent. We are happy to arrange an on-site meeting on request.
We'll tell you honestly where a digital employee helps and where it doesn't.
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