Digital employees are preconfigured AI roles that work inside your existing tools and take the load off the office: writing quotes, service reports and looking up standards. For skilled trades and building services firms. Fixed monthly price, cancel monthly.
Where it gets stuck
Writing quotes in the evening after the job site. It keeps getting pushed back, and customers wait.
What happened on site ends up in the documentation late, or not cleanly at all.
Finding the right regulation or the matching data sheet holds up the day.
Focus areas
In quoting, a digital employee prepares the quote: it takes line items from your templates, suggests prices from your list and drafts a clean version. It sets up the case and keeps track of the status. You still check and approve the quote. The role only takes the typing off your hands.
In field reporting, a digital employee turns short notes or a voice message from the job into a traceable service report, assigned to the right order and customer. The role prepares the technician's report as a draft and files it, so your fitter is not stuck at the desk in the evening. You approve the dispatch.
For knowledge retrieval, a digital employee answers questions about standards, manufacturer specifications or internal processes from your documentation, with a source reference instead of hearsay. That way nobody has to call the colleague on site just to look up a regulation.
Matching roles
Prepares quotes and calculations and sets up the case.
Turns notes from the job into assigned service reports.
Answers questions from standards and data sheets, with source references.
A day at a building services firm
After the job, the fitter sends a short voice message. By the time he is in the car, the service report is ready as a draft, assigned to the order, with the parts installed. The office checks and approves, instead of spending the day on retyping.
FAQ
No. The role prepares the quote draft, and you check and approve it. That keeps you in control of prices and content.
No. The digital employees work inside the tools you already use, such as WhatsApp, email or your industry software.
Yes. Processing and storage take place on infrastructure within the EU, primarily in Germany, GDPR-compliant and in line with the requirements of the AI Act.
Yes. We work with mid-sized companies across Germany, with a focus on Northern Germany, especially Hamburg and Schleswig-Holstein, for example in Pinneberg, Elmshorn, Norderstedt or Ahrensburg. Since digital employees run inside your existing tools, the collaboration is location-independent; we are happy to arrange an on-site meeting on request.
We'll tell you honestly where a digital employee helps and where it doesn't.
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